Honolulu, HI
After waiting all day at Lex Brodie's to have a small part of the driver's side window replaced, (in order to pass vehicle inspection), my car was hastily returned to me with black grease on the inside of the door, the inside door panel loose and flapping, the interior door fabric, (which was already a little loose), now largely gaping/hanging from the inside of the door, and the internal door- gear that controls the locking device on the door, was now missing - resulting in the lock button disappearing so you couldn't tell if the door was locked or not locked. Also the price quoted went from approximately $999.00 to $800.00 then to $777.00 over the hours, before the work was started. I took out a loan and paid for everything before my car was returned to me. I asked to have the newly missing lock part replaced before I left but was told that the mechanic was due to go home for the day and that I should return to Lex Brodie's early the next day and wait again for however long it took, to fix the new problem. The door was quickly wiped of oil and the door panel shoved back in so that it didn't flap before I left.