Amazing customer service I got to sit in a massage chair as I waited

Excellent quick service with an appointment.

I must say "thank you very much" as the service I received was really great. I did not expect to get my tires changed so quickly as it was not a very nice day and I had to walk to the Mall with my great grandson and back in the rain. I was totally surprised as the courteous service by the person who serviced me and the cashier. Even at the next day when I needed help to register my Hawaiian Miles card to the purchase. Mahalo, Mahalo.

The Kaneohe Lex Brodie is the best!!!!!

I asked about the AAA special and showed the staff the page from the AAA booklet. They said they needed the coupon. I was told by AAA to show the page and that would be sufficient and this is what I told the check in staff. Finally, someone said they would honor the AAA special if the entire page would be removed which was done. I called AAA afterwards to confirm that the page was sufficient. Also, I mentioned that the car stuttered like the way it does if one doesn't down shift in a standard when I backed up ONE time. This is an automatic. They kept saying "rattled" and I kept saying "stuttered" and described what I meant. Maybe I should have "shuttered." When I picked up the car, the note said they could not find the rattle. When I spoke to someone, the response was "oh, a computer test is necessary and there is a charge for that." Staff is not listening to the customer. Car was ready as promised.

Not too friendly and when I asked about the timeline was told "if you want fast service go to jiffylube"

Great service. Finished tire rotation earlier than expected. Great job!

As always, excellent service!

Great service!

5 star rating! It was a Friday evening, after work in Honolulu. Car engine problems, wasn't sure I would make it to location. Everyone was receptive, greeted me asking if I needed help. It took 3 days of repair, but Vachelle always kept me posted on what needed to be done and progress.