Why is there no 1/2 star? It took almost three weeks to get my truck back. The waiting message while on hold is dreadful. I dont even want to fly Hawaiian anymore. I had to listen to it several times for over 10 minuts while on hold awaiting status on repairs. Answer? Uhhh...not ready. I would not recommend you to a friend

I appreciated the honesty and effectiveness of the service. My car drives much better now. Thank you

They fixed my son's brakes and rotors as it was scraping metal to metal. Now I can feel relief that he will be safer since his car is now fixed...and they fixed the alignment too!

Very efficient. Greeted well. Called when done. Girl forgot to email about cost to have repairs done on steering column problem.

The mixed reviews of this place initially had me worried. So, I called ahead during my lunch break to see if they could squeeze me in after work to patch a hole/screw I had in my tire. I spoke with a girl on the phone who ensured that as long as I came in when I said i would (4:45pm), it will get done the same day even though I don't have an appointment. After work, I get to my car and drive off. Only to find that my tire pressure light was on. Sure enough, the same tire I inflated to 40 psi this morning has become flat again at about 10 psi. Luckily, I planned ahead and had an air compressor in my trunk. Pumped it back up to 40 psi and went on my merry way only to show up about 3 minutes late. Got greeted as I made my way to the big "entrance" sign and had an account set up really quickly. Gave them the keys then headed over to the customer lounge where I watched the 4th quarter of the Ravens vs. Cardinals (great, close game). I could tell a lot of the people in that room were waiting there for a long time as they seemed to be pretty anxious, walking around. One guy even had to charge his phone. Heck, I think his laptop died too. This other couple was ensured that their car was "almost done," but they were still in that waiting room by the time I left. Because this place works on a first come, first served basis, I had to wait about an hour and a half for my tire to get patched. I assume it would've been much faster if I went with my original plan to just bring in the tire itself, off the car, but I didn't want to go through the trouble. I DID get to use the Yelp check-in offer which basically brought the patching down to a very competitive, "tax-free" price just under $20. My car just finished up right after I paid. Other than the crowd of weird people who come here (I ran into a fob Chinese couple asking for help as I got to my car), I liked my experience. Would I come here for anything else other than patching my tire? Probably not. They are unbelievably busy and it's probably in your best interest to go shopping or something while you wait for your car because there is absolutely no way they will finish a normal job before you fall asleep. Though, my situation was pretty desperate and they were more than willing to help me out, all with a smile on their faces. Really cool crew working here. 5 stars!

Was just there this morning to replace four tires..the lady that assisted me was very helpful, and quoted me their best deal based on my needs. The service was done very quickly..will definitely recommend to others - very satisfied overall//

Quick and fast service. Everyone was really friendly. I always buy my tires from Lex Brodie because of the warranty and because of the friendly service.

Very friendly service but it took 3 hours just for an oil change. Turns out there was no oil filter so they have to buy one from NAPA. Its really frustrating to wait that long so please stock your supplies before the beginning of the shift. But overall, you guys are still the best.

Amazing and fast service. Everyone was welcoming and friendly! I would definitely recommend people to come here.

Courteous, prompt, and professional! Never a disappointment! Mahalo nui loa to all!