When I came it was only to get my alignment done, but then I realized my safety check had expired. Kevin was my sales person. He was very helpful and patient, and I went away with 4 new tires as well. He gave me some great discounts and eased the "pain" of the bill. It did take longer than I had anticipated and was almost late for an appointment at 1:00 pm, but the nice lady who checked me out (don't remember her name) made it even less painful by asking me if I had been promised a specific work length. I told her I had been there since 10 am and was told it would be about 2 hours and she gave me a promised time discount. I'm thankful I had such good service and everything turned out wonderful.

I went in for a safety check, space-available, at 1:40. I was served by a Caucasian guy with a small brown mustache, in the Lex Brodie's red shirt, no name tag. I indicated to him that I was going to wait in the Customer Lounge. I waited until 4:00 PM, then walked out to look for my car. It was parked near a service bay with no service personnel near it. The Caucasian guy walked past me a number of times. A woman came in for a safety check at 4:10, and when they began to inspect her car, I questioned the guy on why her car was being taken care of, instead of mine. He found my paper work, and he had stupidly marked me as "Not waiting," so they called my home phone to tell me that my car was inspected at 3:00. Of course, there was No Answer, because I was sitting 10 yards away in the Customer Lounge! By this time, it was 4:30. Wasted my time. Made me late, picking up my family.

No waiting, no fuss. So efficient and fast service, didn't have time to try any of your complimentary coffee or read the complimentary newspaper! And, the Lex Brodie points is da bomb! Win/win/win!

I was on standby to get my safety check completed. Since I also needed a couple of new tires, they agreed to do a full service check, rotating tires, balancing, oil change, etc. The accommodation to do all rather than wait for the next appointment was so convenient for me.

Great fast service! I had work done by the dealer who recommended an alignment. Earlier purchased the extended alignment that paid off today. Called for an alignment appointment in the morning for the afternoon. Brought the car in and it was done in about an hour.

Kyle was very informative and helpful.

So grateful for having shop open close to closing time! Excellent & prompt service! Thank you!

Great customer service ( always helpful) and professional tire changing personnel.

Everyone very helpful and took my car even though I did not have an appointment. And your tech guy re-set my on board dash computer so the low tire pressure signal would stop flashing.

I was treated very well and felt well cared for. Great customer service! Everyone was very courteous and polite. Quick service too! I can see why they are always so busy. Thank you Lex Brodie for the excellent service!