I'm a repeat customer who has come to trust Lex Brodie's for your service quality. Something happened on this last visit that resulted in my being refunded for a wheel alignment that was performed on my vehicle. I was pleased with the quick action that my attendant took to rectify the matter to my satisfaction. For this, I am glad to award the highest rating for your service. I believe the matter that I raised with the attendant could be resolved with more training of personnel who assess customers' needs upon arrival. The person who checked me in explained that the $90 "warranty" (which supposedly included the alignment) was necessary and part of having my tires changed. I repeatedly sought clarification, to which he replied that I could accept the $90 charge, or upgrade it to a $149 warranty. When I specifically questioned the alignment, he said it was part of the $90 warranty. The attendant who finalized my bill explained it differently and was happy to refund the cost of the alignment. This has not negatively changed my view towards Lex Brodie's service, as you still have my loyalty. I wish you continued good fortune with your business.

On 10/30/15 i arrived at the Honolulu location of Lex Brodie's Service Company realizing I was in need of a battery replacement. I was immediately greeted, without an appointment, and assured to have the service completed within two hours. I was phoned within one hour and left with the new installed battery and off to work to complete the day. I definitely rate Lex Brodie's a "FIVE"!

Barney was really helpful. Most importantly, he showed he cared in the way how he handled the process. All the other cashiers/at the register/computer area were very nice and helpful.

The service is always prompt, efficient and always professional. It's a pleasure to deal with all the people at your Queen Street location. They are a valuable asset to your organization. I especially want to commend Cooper, he is an awesome person.

Quick and excellent customer service!

awesome & timely service.

Great service! Making an appointment was easy online and the employees were great to call and confirm everything beforehand too. The time quote was correct and they were very friendly and informative.

Fast and excellent service. Great job.

Always quick and efficient! Junior always takes great care of my vehicles.

Good service, fast, convinence location n friendly staff.