The service appears to have went well for the brake job. No problems yet? The problem I have was the estimate and the final charge. I was quoted one price and told if the mechanic thinks the rotors need to be replaced instead of resurfacing, then I will be called to see if I want to do that. The only call I got was to have the car picked up because it was ready. I was shocked to find out the price was double than originally agreed upon. I never intended to have the rotors replaced because I was just at Tony Hyundai the day prior and they only recommended the brake pads. They could not schedule till the next weekend so I started calling around and found Lex Brodies, to be a little more expensive but willing to do that weekend and offering a free rental while the brakes are being done. I thought it had to be too good to be true? Sure enough. I have never been raped, but I felt like I had been. I'm sure the actual experience is much worse? I still feel the shame of being taken advantage of. Oh well. live and learn.

The service appears to have went well for the brake job. No problems yet? The problem I have was the estimate and the final charge. I was quoted one price and told if the mechanic thinks the rotors need to be replaced instead of resurfacing, then I will be called to see if I want to do that. The only call I got was to have the car picked up because it was ready. I was shocked to find out the price was double than originally agreed upon. I never intended to have the rotors replaced because I was just at Tony Hyundai the day prior and they only recommended the brake pads. They could not schedule till the next weekend so I started calling around and found Lex Brodies, to be a little more expensive but willing to do that weekend and offering a free rental while the brakes are being done. I thought it had to be too good to be true? Sure enough. I have never been raped, but I felt like I had been. I'm sure the actual experience is much worse? I still feel the shame of being taken advantage of. Oh well. live and learn.

Excellent Five Star customer service and value from Lex Brodies.

I am very pleased with the service I received on feb. 13 I had a appointment for safety check at 11 30 am. I arrived early at about 10:15 Was told no problem, left my vechicle to go walking around Kakaako area. My car was done withing the hour! So Happy! Thank You Lex Brodie!

Your employees are always so professional and courteous!

Excellent and friendly service as usual!

Not sure if they checked the status of my brake pads. The strut and tie rods were done in timely fashion.

Very busy location but Tiana helped a lot and they also had a loaner that really helped with getting to work

Great super friendly and knowledgeable staff. Fantastic customer service.

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