I had originally come in to purchase 4 tires. 3 were in stock. I paid for all 4 tires and had 2 tires installed immediately, took the 3rd tire home with me for safe keeping, and was told that I would be called when the 4th had arrived. I was not called. I sent an email from a link in your website to inquire about the timing of the 4th tire. I did not nor have ever received a response. I called 3 times. Each time I was told that they would research and give me a call back. I never received a call back. On my 4th attempt I was finally able to get an answer that the 4th tire had arrived and was in stock. I finally managed to get this done. However, it was with a great deal of frustration and inconvenience. I have always used Lex Brodies for my tires on all of my vehicles and have had nothing be great results. Until now. I am very surprised at the lack of service. I can understand if someone forgot to call me when the 4th tire arrived as this is probably a highly unusual situation. However, when I call 3 times and am promised a call back each time and not receive a call back, that is plain poor customer service.

Even though there was a lot of vehicles ahead of me the wait time for my car was quite reasonable.Thanx

Really appreciate the quickness of the staff. There was a long line in the morning, but you can tell the staff was working as fast as they could without sacrificing quality customer service. I did a drop off because they said they could do it within the day. I thought I was told they were going to call me when my car was ready, but I didn't get a call and had to call at the end of my work day. Luckily they have great hours so was able to pick up after work and not rush before they closed.

Service was fast and friendly. Even the people who weren't working on my service were friendly. I will definitely go back and tell my friends to go there, too.

Fast and great customer service

Service is exceptional and I've left satisfied every time. One small glitch...I came in for tire rotation and a safety check which worked well, but the inspection sticker wasn't placed on the rear bumper and I had to return. It was worked on immediately. I'm for giving though; after all the years of great service, it was a small glitch. Mahalo!

Great customer service and they were able to accommodate me before my actual appointment time which allowed me to get back to work sooner.

very good service...staff always courteous and helpful...

Was able to get vehicle serviced even with a full schedule.

Had such great service were very helpful and kind. They called me when my car was ready as well as called me to ask if I wanted to get a new battery Esther than just doing it without my permission. I appreciate their time and trust them fully.