Honolulu, HI
Called in this morning to make an appt to buy tired, get them mounted, balanced, rotated, and most importantly an alignment. Scheduled my appointment for next Tuesday. However, I asked if I could stop by to ensure they had my tires in stock. They responded sure. When I arrived I was greeted by a nice lady and she showed me who to talk to. This is where KEVIN introduced himself and assisted me with whatever I needed. I told Kevin that several weeks ago I spoke to Cooper and placed an order for two tires and what he quoted me. So, Kevin patiently searched their database and what do you know they kept my info in the computer. Next thing I know Kevin let me choose which tire I wanted and got me squared away in less than in a hour and a half. I'm am ecstatic to know that there are people out there that are very passionate about their profession and have the utmost professionalism and respect for their customers...MAHALO NUI LOA KEVIN!! You helped me save about $60 for a rental and gas for a day if I had waited until Tuesday to get my tires done. Your patriotism, professionalism, and excellent customer service skills have gained you a loyal customer. I'll be back in a month or two to buy two more tires. Way to share your "ALOHA SPIRIT!!"