Took longer than expected, but no issues.

Excellent Service

I needed an oil change to be done soon because the message on my dashboard read 10%. Because I didn't have a scheduled appoint, I came prepared and was willing to wait to get my car serviced. I arrived at the Queen Street location in town. There was a young lady willing to service me. Doing her best to squeeze me in with an already booked schedule, she was able to schedule me an online appointment at another nearby location just under an hour from now. I thanked the sales associate for what she did. Superb service. I drove to the other location checked in and the guys at Kalihi location were attentive and prompt.

Our car broke down due to overheating so we had it towed over here. They replaced the radiator hose (a $90 part) and filled the coolant tank up half way with antifreeze and charged us $300 for the whole thing. They justified this by saying that they had to purchase two entire jugs of coolant (charged $60 for this) and charging us for about an hour of labor. After getting back into the car, a part on the inside of the door which had been loosely attached before taking it in, was gone, and the salesperson denied that it was ever there when being taken in. Poor service and unreasonably priced. Would not take car here again.

Excellent coverall service. Sales staff is welcoming, friendly, knowledgeable and professional. Mechanics are equally friendly and professional. An issue with a missing lug nut cover (cap) from a tire was immediately addressed displaying Lex Brodie's accountability and responsibility.

Thank You!

great customer service!

Kevin is a great writer. Great service with great repair and service at all levels right down to the cashier. Worked in the Automotive field for 43 years as a Lead Technician and Manager. I finally found somewhere that has great service. Thank you so much to all. Awesome guys.

Very fast service and people very nice.

Service was fair