Aiea, HI ("Pearlridge")
It's with a heavy heart that I have to leave this review for Lex Brodies. We've spent thousands here on our two vehicles and we've never felt swindled or slighted before today. We brought in our car that we JUST spent almost $2,000 on during the holidays, because it was leaking anti-freeze. We had our mechanic friend diagnose the problem and he estimated the parts and labor we shouldn't pay more than $300. Now, he has a full time job and a wife and child, and while he's got an associates degree in this field and is a certified mechanic, he didn't feel comfortable doing this kind of work after NOT doing this kind of work in years. Anyway, Lex Brodies quotes us $500, for the exact issue that our friend spotted (and upon reading the breakdown, the labor was fairly priced), with the parts being almost $150-$200 above actual value (we called autozone and O'Reillys) We asked if we would be able to buy the parts elsewhere and pay their full asking price for labor but they refused. I understand that maybe they deal with certain companies for their parts, but they're certainly doing their customers a disservice by forcing us to purchase car parts at inflated prices. Unfortunately, it's time for us to move onto another mechanic. I now question the validity of the $2,000 bill we just paid to them a couple of months ago. What a shame...