Aiea, HI ("Pearlridge")
4 hours to rotate tires and oil change...really! I watched my car sit in the work bay for an hour with no one working on it. Finally after 3-1/2 hours I let the person at the front desk know that I would be back at 6:00. I called my wife to pick me up. I guess the person at the front desk sensed I was tired of waiting so 25 minutes later my car was done. Very disappointed in Lex Brodie!
Aloha M. Sato, thank you very much for your review and allowing us to serve you. May we ask for some more information so we can look into for you? Did you have a waiting appointment, or a scheduled drop off, or “walked in” Did our team member provide an expected completion time? Please send your invoice number and this info to [email protected] Thank you very much for taking the time to share this additional information. Sincerely, Scott D Williams 36+ years Lex Brodie’s Team Member
- Aiea, HI ("Pearlridge")