The service was more timely than the last two times I used your services. I got new tires, asked for an alignment check and the safety check. I was notified that my safety check failed because I had a broken boot on my steering rack which is not leaking, just broken. I did not know that this was grounds for failing a safety check so I think that it was just a ploy to get more service work. I am in the process of getting it fixed on my own and now I am forced to return to get my safety check. I feel this was very unfair.

Great service from great folks. Quick, efficient and courteous.

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I've walked in for services in the past and had to wait so I figured I'd make an appointment to cut down on the wait time. It took almost two hours to complete an oil change. What was the point in making an appointment? Needless to say I will not be returning in the future.

The person helped me to the best of her ability. She also followed up with the progress and kept me informed.

Awesome prices! Amazing service! The staff is super friendly and helpful. Best prices around. And they don't try and sell you things you don't need. I will definitely be coming back!

A few days ago my father and I took my truck to get new tires and an alignment check to this location. I was going to rate and recommend this Lex Brodie's, but things went south during the pick up of my truck. First off I would like to say good job on alinement, the tires look great car drives fine. But obviously their customer service and ethics are poor. There was no call that my truck was ready for pick up, my center cap on my driver side front rim was missing, and the lack of honesty bring this location to 1 star. When we got there first thing I noticed was the missing center cap on my truck and thought it to be an honest mistake or was miss placed. The women who saw us out and did the final inspection for quality seemed in a little rush or at least knew something was wrong. I pointed out that there was a part missing and so did my father. She told us that it was "missing during the initial inspection before taken in to servicing." My father and I do not recall being present durning this so called inspection. Also another thing to note was that while the man who was helping us when we first got there, and choosing the type of services to be done to my truck. Both of us saw the mechanic take the tire specs from the front driver side tire. We where both there and saw that my center cap was there or we would have noticed it missing. It has been 2 business days since the email was written and I have not gotten back any reply or phone call. I am ashamed that I will probably have to take my truck back to this company because there is not many other places to go. I really hope that something this small and dumb doesn't happen to anyone else because I feel it is only a small step to much bigger and more life endangering problems. All to save a few dollars for the company the employees at this location try to hide there mistakes! This is why I am giving them 1 star if I could it would be 0 because of the lack of honesty and respect to the costumer, and costumer service. All to save them a few dollars. If anyone from Lex Brodie is reading this please be accountable. Or give me a good reason to why it is ok to do initial inspections for missing parts or damages without the costumer present. What happen to costumers come first? Also to everyone else please make sure that you note or take a picture of your car before you bring it into any mechanic to avoid this problem. I learned this lesson the hard way.

Location was good! Price was good! Service was good!

You are redeemed! 2 tires and a safety at 4PM, done in an hour and 15min, thank you. The online appt. system is great, many thanks for that upgrade.

Cashiers could use more customer service graciousness otherwise service is great!