Amazing and thoughtful customer service from Kevin Proctor and the rest of the gang at Lex Brodie's. Thank you... very much!

Great & fast service and convenient location for me!

Thanks for your courteous service. I can always depend on Lex Brodie's to keep me safe while I'm on the road!

Love Lex Brodies Waipahu!! Leimomi Solon is awesome!! I work next door and the customer has been the best experience!! Thank you so very much!! They are helpful and answer all questions I give them!! Great crew at Waipahu location!!! I miss ILO but life goes on!!! Keep up the excellent work!! I will be back!! Always and forever!! I keep sending my clients there for the great experience!! Perfect 10's all the way!!! Tom Naughton

The online scheduling is great. The confirmation email with the $10 coupon is even better! But when I dropped off my car, I didn't get the feeling the service rep was really listening to my description of the problem. She just kept saying "ok" but didn't write any of it down so the mechanic would know. It's been a week since I took my car in. So far so good, but I'm not all that confident the problem was really addressed. When I picked up my car, the 3 women at the desk just continued to stare at their computers and ignored me. I stood there probably 5 minutes before anyone acknowledged me. A simple "I'll be right with you" would've left me feeling better about the experience.

I really like Lex Brodie's for tires and alignment. I used to go to Costco or Sam's Club for my tires but I am not satisfied with their service or wait time. At least there's a Lex Brodie's location close to home and close to work. The employees are very friendly as well. They really do follow what Lex Brodie himself always did in appreciating his customers. "Thank you, very much!"

Kevin was absolutely wonderful! Not soon after getting out of my car I was politely waited on by Kevin. I wasn't sure what to do as it was my first visit to the Honolulu store. But, Kevin stepped up right away and greeted me and got me on my way with a safety inspection. I was out of there in 15 minutes tops! I also thought the girl who answered the phone and booked my appointment was great too. Didn't get her name - sorry. I will visit again because of the superior customer service I received from the beginning to end! Thank you! Debra

Great service! No waiting.

Good price On time Friendly service

Very prompt, cordial intake. Called me when ready, and escorted to car. Stickers on, paperwork returned, all well. Mahalo for making it all so easy!