They always go out of their way to satisfy your concerns. Kapua is very patient and explains until satisfied.

I got GREAT service at the Queen street store.

I walked in without an appointment and they were quick and courteous getting the ball rolling on four new tires and installation. I highly recommend them!

Can't find parking to drop my car so had to wait and had to wait 6 1/2 half hours for my car to change oil when it says 4 1/2 so I can't do anything but wait for my vehicle!

Awesome experience! Got an online appointment for the next day, showed up a little early. Was told that car would be taken in on appointed time, which was fine. Went across the street to walk around in the mall window shop. Had lunch came back and car was finished on time as promised! And they were very busy throughout the morning. Great service by CB, outstanding.

Great service, straightforward information and an easy process. I will keep coming back.

I love this please! for some reasoning I keep coming back. I was in the market for (4) brand new tires for my 2012 Nissan Murano SV. I called around to get some quotes, I called a total of 4 places. Two didnt answer (lost my business) Goodyear answer and Lex Brodies. Now I have to admit that I was leaning more towards Goodyear because the price was $300 cheaper for a Goodyear tires, Assurance model. BUT this is what happen, I called Lex Brodies and spoke to a wonderful and amazing women name Angelina!! She answered the phone quickly, was very sweet and polite but most importantly she listened to my needs and made the adequate recommendation. You know how you call some places and they feel like they dont want to listen to you and be patient with you and then trys to sell you whatever and ram it down your throat. I hate it when they rush you off the phone or act like a jerk or make you feel stup*d. I like when I call Lex Brodies and I can ask all the questions and not feel rushed off the phone. When I arrived, my appt was at 9am, they open at 9am, doors open up and before we could drive our vehicle inside the shop, Michelle walked to us and check us in, came to me and greeted me and my son, asked for our last name, milage, what services we were doing. (replace all 4 tires) she then asked to have the key for the lugnuts placed in the center console, also she asked did you make an appt online or over the phone, I said phone, she then replied by asking who did a I speak with? She mentioned a couple names and then the moment she mentioned Angelina, I knew she was the one (haha). I spoke with Angelina when I called into Lex Brodies Kaneohe. Michelle said to go ahead and Angelina will be waiting for me at the desk. Got to the desk to checked in. The rest is history..... To be continued on how everything turned out. I've written enough for now.

Submitted the car for check up because it would steer left all the time. Apparently low tire pressure caused the steering problem and damaged the tires. A wheel alignment was done, two new tires replaced the damaged ones and I was able to leave Lex Brodies in a couple of hours. Great service by the wheel alignment specialist.

Great to come here. High quality service, great customer service

Did an oil change at Waipahu. They didn’t even fill my fluids up. Water for windshield wipers empty??? Not sure if I’ll be a returning customer again.