Excellent and outstanding service. Very friendly and helpful. Kudos to all of you.

I went in for a routine tire patch. I ended up waiting over a 1 hour and 30mins, given there were 3 people in front. The customer service rep was very helpful and friendly and kept checking up on me. However when I went to the desk I saw 2 employees just standing around my car, the customer service rep asked them what were they doing on the PA. They continued to talk to each other until the rep went outside and asked what was going on. They still continued to talk, eventually they cleaned up and returned the car to the front. I had an appointment to get to and was now running late. Based on what I saw the treatment of the customer was not exactly satisfactory for a routine tire fix. I noticed my tire valve was not place back on, so now I'm running an off color cap that does not match my rims. The other tires did not have the same consistent PSI as my other tires, would have appreciated if they could have filled my tires to a even level, but that's expecting too much from this place. The PSI on the repaired tire was 40. 8 above what the sticker says on my drivers door sticker. Very unsatisfactory service. Would I come back? If all the other shops on the island just so happen to close down. Then yes.

The staff was very friendly, professional and knowledgeable. Although a few days later my tire was low, I called and explained the situation they immediately accommodated me with an appointment that was convenient for me and they replaced that defected tire. I really appreciate the kind & caring service that your company provided us with! Thank You!

excellent service Cooper and Maile has given me an awesome experience with Lex Brodie. I had AAA Tow my car there and from the initial call on the phone with maileI felt comfortable and reassuring that my car will be taken care of. the next day Cooper called me to explain what needed to be done and he got the job done in one day. I can see how your diligent workers take the time 2 work with their customers and allow them to be satisfied through the whole process. it is very stressful to find out that your car needs to get fixed but bringing it to your company allows me to feel at ease thank you very much Lex Brodie.

The day started at Lex Brodie's of Honolulu and pleasantly surprised ended with Lex Brodie's! The sales "ladies" were all very helpful and responded quickly with any questions about my car. I ended up with a full rotor, brake pads and life time warranty however, my car needed it. I was slightly surprised with the final amount, a little over $400 but then again...it was worth it! Lex Brodie's even when the extra distance to supply me with a rental car for the day...you don't get this kind of service everyday! thanks Lex Brodie

Everyone at Lex Brodie is always so friendly. They greet you by your first name and they do there best to accommodate you.

Very good, no issues.

I called for a quote and Cooper gave me the estimate right away. The cost was reasonable and I made an appointment the next day. Cooper was there and he was very friendly and professional.

As always ...great customer service! !

Very fast, helpful, and knowledgeable. Thank you flr the great service