Excellent service; I have 20-year old truck and they went out of their way to find me tires in my price range...they were also very nice!

I've used Lex Brodie twice now for safety checks and at both times they were fast, the employees are helpful and friendly. If you plan to wait for your car, they have a waiting room with complimentary coffee, wifi and tv.

This was my first time at Lex Brodies and I heard of this place from my sister but I think she was talking about the Brodies in Pearl city. Anyways I searched on there website and they had a lot of deals going on. It's amazing actually, but maybe because it was around the holidays! If you ever plan on going lex brodies check for coupons first. So I called to make an appointment and I asked what specials apply for the specific Tire I was getting, which I wanted BF Goodrich. So as I was talking to the lady I was unsure of which tires to get between Uniroyal or BF Goodrich. So she confirmed my appointment assuming the tires I had requested for would be put aside. Well I ended up rescheduling my appointment then once I arrived to Lex brodies when they registered me in they said my tires that I wanted (BF Goodrich) is out of stock, so I'm thinking they sold it to someone else and had no decency to save my tires that I called 3 weeks ago for. So my options were to get Uniroyal or Michelin. I really wanted BF Goodrich since it was in my price range and I had no idea what brand Uniroyal was. Then he checked and they were out of stock for the Michelin tires, but it was available at other locations so they would need to pick it up. For that inconvenience they offered me a rental car but I honestly didn't want to but I didn't want to stay there as well. So I took the rental car. Also, my appointment was at 9 or 930 and my tires were completed at 430. So I felt I had wasted time for that day. There was a reason why I set up an early appointment. They were pretty busy since it was Saturday but I also think they should have been well prepared for me since I have called a couple times to make sure I had the right estimate for my tires. I even called a day before my appointment to ask about my tire availability. This concludes my review but they handled me with kindness, but I felt with no honesty. I think the coupons are what makes it a better service. Also as I customer I was very patient with there service and I feel like they took my patience as a weakness. Thank you I hope this helps!!

Lex Brodie's online appointment scheduling is such a great feature that enables people with busy lives and overflowing schedules to quickly and easily book a convenient time to get their vehicle serviced. Lex Brodie's even sends you several reminders (by email, in my case). When I pulled up on appointment day, the friendly and attentive staff promptly greeted me and proceeded to process me in. There was no waiting. Being simply acknowledged when you walk into any business is HUGE. Lex Brodie's customer "service" definitely demonstrates customer "care." I got my safety check done, tires rotated and balanced, wheel alignment performed, battery checked (was still good), and oil and filter changed. I was not only satisfied with the quality, dependable work on my truck, but after paying my bill, I left with money saved that I didn't think would be remaining! Thank you Lex Brodie! THANK YOU ... VERY MUCH!

Aloha! I've been coming to your Honolulu location for many years. Service has always been efficient, friendly, and cost effective. At my last appointment I was greeted by Vachelle. Vachelle is beyond excellent. She was so communicative and explained everything to me about my brakes. She goes above and beyond. Really impressed!

Lex Brodie's Waipahu store provided really good service, with your customer representatives' outstanding courtesy and aloha. Mahalo!

Service was fast and everyone is very helpful and friendly.

Great service, very accommodating, and professional staff.

Very quick service. Very good staff was there to help me. Will be back when I need tires again.

BZ (military talk for well done) to Barney & John for their customary superb service and courteousness (although I know that is a challenge for John!!!)