Ray at Pearlridge branch is very courteous and knowledgeable. I can trust in what he say his service to be on time. I would definitely go back to Pearlridge branch of Lex Brodie's for his excellent service. But I would not just see anyone but Ray since I had to return for lack of service by other employees.

I don't think I have the patience for this shop anymore. Second time something came up with work not thoroughly checked. I had to take my car back in for a check after a warning light came on after service. Good thing I did cause I was told my brakes were at a 5 and they were really at a 1. HUGE difference. I understand that mistakes happen but not needing brakes is very different than REALLY needing brakes. One plus.... My new service advisor was much nicer than the first one. First one acted like he didn't even know me when I came back even though I was there the day before trying to make a recheck appointment. To top it all off I paid for new brakes and got back in my car with the light still on! My advice to the shop is take time to do the little things like turning off warning lights, remove paper floor mat and give a reminder sticker. These really matter and no one likes having to get back out of your car and find someone to help you finish up a job that was paid for. Because trying to find a random tech to help you at the end that is friendly seems to be a challenge also.

Had a very nice visit to the Queen St location to have my tires balanced & rotated. Your staff was courteous, attentive, & very friendly. Completed the job quickly.

Eddie is da Man! Went to this location as a walk-in for a safety check. I must have looked lost while I paused in front of the welcome desk. He approached me and asked if I needed help. He could've just walked by and carried on with his own tasks. Personable, attentive, knows his way around the computer system, and professional all the way. Had me on my way within 10 minutes for a return to pick up after they do my safety check. In less than an hour, I get a call telling me they're done. Awesome! Beeg MAHALO's, Eddie!

great service much ALOHA

i brought my car in without an appointment for a dying battery and they took me right away. its good to know that there is a place to go when your car needs attention right away. luckily, this location is close to my work location in downtown Honolulu.

Professional and courtesy is my forte, whenever I am out and about. If I am not treated as how I would them, it does not fly with me. I definitely would take my business else where. Especially when your days off are not planned or scheduled. As a reward and impressed I bought the crew 2 pies from Anna Millers😊

kevin was great and delivered on everything i needed

Great service, prompt and friendly.

Great service as always. Thanks!