Waipahu, HI
I normally don't review places, good or bad, but I think this one is deserved. Today, I had an appointment to have my brakes checked, and replaced, if needed. I understand that today was busy; however, for three hours I had not received an estimate or an update. I personally had to ask for an update on my car's status. It was only after I had asked, was my car looked at (I know because I was looking out the window). I was finally told that my brakes were still okay, though it's recommended they are replaced soon. I asked how long it would take to replace my brakes, and was told that it would take another three hours. I decided not to waste anymore of my time, and left. I wasn't even told why it took three hours for an estimate. Does it normally take three hours to provide an estimate? And if so, why even make an appointment?