My tire was making a sound so I took my car to get check up. After couple hours the guy told me it would be about $450 without much explanation so I told him I will think about it. I called them back later if there was any cheaper. Jeff told me he doesn't know until he look at it although I already got an estimate. And he told me he is off Monday Tuesday but he refer me to look for Kuper. So I went back there and looked for Kuper who told me to come back since Jeff was off but I told him if he can have a look, after couple hours he told me it would cost only $269 this time. I am not sure why the first guy was tried to rip off. Anyway Kuper told me he can't help me that day told me to come back on Wednesday if I want to fix my car so I asked him if I need to make an appointment because I need to go to work by noon. He told me " no need to make an appointment NO PROBLEMS" So I went back there on Wednesday at 7am I looked for Jeff who seems tired and not helpful he took my info and he said it will be done by Wednesday so I told him I need to go to work so if he has any clue that it could be done by noon? Otherwise I'd rather comeback next time but he repeated I don't know three times. So I went to talked to a girl she seemed helpful and nice the only reason I am giving a star is for the ladies who works there. She told me it shoul be done by noon. However it wasn't but it was okay because they offered rent a car although I would preferred my car to be done. Finally I went back there to pick up my car today Jeff+Kuper told me it was $269 plus tax but there was some kind of additional part fee which wasn't much but I question them because it wasn't the same from what they told me Jeff became very rude and made a sound like you don't know anything. And he said to me. Whatever. Whatever. Whatever. What is that ??????? I felt like he was picking up a flight with me. Yeah this was my experience. Very rude Jeff and rip off company.

Service was quicker than expected, and I loved the internet and coffee in the waiting area

I drove in with a tire that was losing air and I was greeted and helped very efficiently and politely. Service was quick and staff was very courteous.

Very good service

The staffs there are very helpful and friendly.

They can do alignments on BMWs! This is a rare thing

The staff was so accommodating and helpful. That's why I keep coming back. See you in May for my safety check.

The 2 ladies at the front counter were very efficient checking me in for tire balancing and wheel alignment. The job was completed while I waited. I was distressed to find that the mechanics threw away the new protective paper on the floor of my driver's side and did not replace it with one from Lex Brodie. I asked one of the mechanics for another paper and got a thin flimsy one. I did not see the oil spot on the carpet on the driver's side until I got home. I was too tired to return to Lex Brodie to ask to have the oil stain removed so I used Simple Green to clean the carpet myself. Next time I come in I will be sure to ask that the mechanics make sure to have protective paper on my carpet to prevent oil stains from work boots.

great service...very happy with my tires.

Cooper the assistant manager at Lex Brodie's Honolulu was awesome and provided excellent service. He was kind, curteous and very knowledgeable . I was treated very well by everyone. I felt like a King! I'm so happy that they found my tie rod and rack and pinion needed repair. My car drives better and I feel safer now. I highly recommend Lex Brodie's to everyone because they don't only do tires but repairs also and with a smile. I'm truly a happy customer. Thank you Lex Brodie's Honolulu you're da bomb!