I was very upset and disappointed with the service and wait time 3 hours. Nobody should have to wait that long especially having an appointment that day and being told there were 4 cars ahead of me and I still would have to wait! I always had good service whenever I went there, but I don't want to go back and have the same problem again. It's not fair and I have been a customer for a long time! No one even bothered to tell me my car was done until I came out and saw my car on the side and the paper work was ready. I don't know how long it was sitting there.

They were able to accomodate me last minute with no hesitation. Thank you so much!!! The best team!

The aloha and responsive customer service reflect the leadership and management style of general manager John Kelly. He and his crew got me back on the road in less than 1 hour. BZ! (Well done!)

I had an emergency starter replacement on a holiday. Thank goodness Lex Brodie's was open! I work on the other side of the island and difficult to get to home and work by bus. Luckily Eddie Pagelsdorf was able to squeeze me in and I did get my car back the same day. Thank you Eddie and Lex Brodie's!

Lex Brodie is very busy maybe too busy for me. Took me about 4 1/2 hours of waiting time to change my auto battery. I realized I DID NOT have an appointment. To wait this long is very bad for customer service. Next time I have auto trouble ...... call Triple A.

Excellent service!

What can I say , As always very personal and easy to understand what he is going to do about the problem I'am having with my truck.Thanks Ed. ( Thank You Very Much) Manuel B.

Nothing but the highest rating for the service I received there. Everyone was very polite and friendly; however, this in itself would a five start rating in my book. What impressed me the most was the attentiveness. It was clearly busy, and everyone that I saw was working and not just standing around or talking with co-workers, but even as busy as everyone was, someone would come and greet you if they saw standing there. They did this for everyone. Many times it was while they were getting a part, or finishing up a customer, they would stop in their tracks and asked if you have been helped. This also did it with a very sincere greeting. Well done.

This Garage / Business is more than reliable.....all the employees seem to be dedicated to a work ethic and help each other out to get a job done with excellent results. This will be my choice for future car maintenance......thank you Pat Beisel.

Wonderful experience. The staff was prompt, friendly, and very professional!