Aiea, HI ("Pearlridge")
BEWARE! This place will rip you off and coerce you into getting service that you don't need. I was warned before I came that they do this, especially with safety inspections. You come in for a simple inspection and they tack on all kinda repairs, and if you don't want them they threaten you with failing the inspection. So, didn't think this would happen to me because I'm a Guy, im tall, and know stuff about cars and all that. I came in knowing exactly what I needed to be fixed. After a very pleasant experience with the check in girls, I get my invoice. $2000 of extra bogus changes. Things that I had recently replaced, so I knew they had no business trying to charge me for. After calling and explaining that I didn't want all the extras, just three specific items, they said no problem, come in and sing a new invoice. So I show up and what do you know? $2000 of extras, back on the invoice. I explain that I don't want all this. Then after long wait they bring me back to talk to the mechanic. After 15 minutes of my life I will never get back, he agrees to fix just the items I am asking for. Maybe he realizes l know what im talking about. So, I go back up front to get the new invoice, and what you think happened? $2000 of BS changes back on the, now third invoice. At this point I'm loosing it! Got my wife an kids waiting for me in the parking lot, we're late now for morning plans and these crooks are pathologically try to rip me off, and with a smile. Nice local Girls! Can't believe it! Bottom line, don't believe any of the good reviews you see about this place on Yelp. They have big signs up asking for good Yelp reviews. I think they have a predatory business model, driven by management. I can't image how many people they scam. Save yourself the money and mental anguish, go anywhere but here!