Aiea, HI ("Pearlridge")
Waited about two hours to have my brakes checked on a walk-in basis. This is understandable due to volume of business. At the end of two hours, I got an invoice for $0, this was great. However, the invoice didn't have any information about the status of my brakes; if I hadn't been standing at the counter, I wouldn't have had any idea that my front brakes were down to 1mm lining, and that the back brakes were shot. The lady at the counter went right on to the next customer after handing me the invoice.