Kaneohe, HI
To the time when I first pulled up to the time when I pulled out, I received excellent service. Once I parked my car, Rob (I believe that was his name) came up to me and asked why I was there, asked for the mileage (I was doing a safety check) and paperwork for the car. They were nice and friendly. Informed me of how long it would take, showed me where the lobby/waiting area was and would update me if anything changed. They were efficient and even sent an emailed report. I love how I set up the appointment online and didn't have to wait for the next day when they were open to call and set it up. It was very convenient and I liked the ease of the mobile site that I was using. Overall, great service along with great customer service.