Aiea, HI ("Pearlridge")
I normally have my dad or family mechanic-friend do any maintenance or repairs to my car, but I thought I'd try Lex Brodie's since I live just across the street and I could just walk home if my car needed to stay a couple of days. Leialoha and Chelsea were great from the moment I checked my car in. Both were so friendly and showed great service with everyone who walked through their doors. I brought my car in for Lex's Green Fleet Service just to have almost everything checked, just in case I was being paranoid about all the squeaks and rattling I heard whenever I went over a bump (which, it turns out, I wasn't). I dropped my car off at 8am and around 10:30/11ish it was ready for pick up. I asked if anything was specifically wrong with the car and Chelsea informed me that the sway bar needed to be replaced, front and rear brake pads needed to be replaced, break rotors needed to be resurfaced, and my battery needed to be replaced since my car wouldn't start sometimes; all of which I already kind of knew needed to be done and bringing it in just confirmed it. I asked if everything could just be done that day and they were able to squeeze the work in but my car just needed stay in the shop for another day, which was fine with me. Although there was a little mix up with the customer pick up resulting in a pretty long wait time for a car rental, at least there was a waiting area for me to sit and watch my Netflix, water to drink, and vending machines to help me through the wait. My car is running like new; no squeaks, rattles, or trouble starting. All in all, my first experience with Lex Brodie's Pearlridge will definitely not be my last. Thank you for the hard work and great service! Keep it up!