The staff was great, the price was reasonable and my car was completed in less time than initially forecasted, which is a great thing. My only complaint, though minor, was that no one had called to inform me that my car was completed. I had walked eaten lunch and was doing my best to pass the time as I waited for my car. After 2 hours of doing my very best to pass the time, I walked back to Lex Brodie's and discovered that my car was done and it appeared to have been sitting there for awhile. I was happy my car was done earlier than expected but just wished someone had called me as soon as it was done.

I dropped my truck off for Balance exactly at the time I was scheduled. The person in charge, forgot to put a Hat on my truck. So, when I came to pickup my truck, they had not started working on my truck. I dropped it off at 8 am., came back 12 noon. Had to wait until 3 pm. One bloody day for balancing of Tires !!!

Excellent service. Was the first appointment, and was done within an hour.

The staff is very helpfully especially Kiana thank you for all your answers you had help me

My last appointment for brake service went well. Jeffrey replaced brake pads and rotor. This appointment would have been avoided if only the pearlridge technician used the right parts. I do know that I paid for ceramic brakes but how could pearlridge use the metallic instead? Im going to avoid pearlridge. I could report that store for misrepresentation..they lied and cheated. I'm just happy I have the lifetime warranty on the brakes. But inconvenience? Pearlridge doesn't deserve a star. Thank you to lex waipahu. At least I can rely on Nestor and Jeffrey.

Great fast service.

These fellas are pros! Girard & company have earned my respect. I wouldn't go anywhere else. Aloha!

Super good customer service, patience, willing to work with our schedule. Gets the job done and beyond.

JR and the crew helped me out real well. At no time did I feel I was being pressured or needed to buy anything. Thanks Skye

Quick and friendly service. We will return once again when we need new tires.