I was there recently for a screw in tire, and was greeted and taken care for Vachelle....She was excellent! Very personable yet professional, very quick, and was able to answer all my questions. Whoever the guy was who fixed my tire was also efficient. I'm into customer service, so I always expect satisfactory service by all businesses, but Vachelle's customer service was above that satisfactory line.....thank you.

I had wonderful service here. I am always worried about my car, because I know nothing about mechanic. But I hesitate to go to a garage, repair shop because I got ripped off several times. I went there for oil change and car inspection. People are nice and honest. The Waiting room has WiFi,coffee, and TV. I was able to finish my work with my PC while I was waiting for my car. Thank you so much. I do come back again.

Was there at 7 am for a safety check, was out after I watched the news in their waiting room. Always helpful.

I had wonderful service here. I am always worried about my car, because I know nothing about mechanic. But I hesitate to go to a garage, repair shop because I got ripped off several times. I went there for oil change and car inspection. People are nice and honest. The Waiting room has WiFi,coffee, and TV. I was able to finish my work with my PC while I was waiting for my car. Thank you so much. I do come back again.

I had initially gone in for a slow leak & a tire rotation. They did the rotation & did not address my slow leak. Your staff told me the tire lite on my car went off because the tire pressure in all 4 tires was off which I found very unusual being I never touch my tires other thank to wash them. I left your lot & by the time I was in Aiea my light went off again & I had to find a gas station & buy some air. When arriving in Mililani, again had to buy air. Then the next morning my tire is flat, had to hussle a ride to work & back. The following morning, wait for your tow people to come & put my spare on, drive back to Honolulu, drop off the tire, go to work (which I was late that morning), go back to your lot after work to have the tire put back on (which took almost an hour making me, once again, late for a dinner meeting that nite). The tow guy showed me the screw in the tire. Don't know how you folks missed it initially unless you never looked for it. I felt like I was being blown out the door w/ the BS about the tire pressure in all 4 tires being off. Your manager did his best to sooth my ruffled feathers. I understand people make mistakes but this seemed terribly lazy on the part of the initial person who worked on the car. I would think this person would've addressed the slow leak before the rotation. Very inconvenient.

great service!

I appreciate the prompt service provided by Jim Baldauf and pleased with the wait time to get my tires rotated.

Not only did the folks at Lex Brodie's sell me a great Toyo Tire, when I got a puncture in that tire 2 weeks later, they put my car at the front of the line and repaired that tire at no extra charge!!

Great service, and quick even without an appointment. Staff went beyond what I was there for. The gentleman filled air in my tires even though I was only there for a safety check. Will definitely be back & they are only a block away from my new residence!

Service was good. It took a little long but was good