Honolulu, HI
I called for an appointment in advance, and when I showed up, my appointment wasn't in the system (I found out later that day that it was put in for the following day because I got an email reminder). The gal who helped me was very accommodating and fit me in regardless, and didn't give me attitude at all. She was even non-judgmental when I told her that I knew nothing about tires, had never gotten them changed before, and didn't scoff at me when I told her that my remote locks didn't work. Because of her lack of judgement and overall pleasant demeanor, I ended up having a great experience. I was even further amazed when my service was done in a super timely manner, and when I showed up to retrieve my car, several people made sure that I was being assisted and not just ignored. Everyone seemed to be happy and enjoying themselves, unlike some other places I've been to *ahem*goodyear*ahem*. I will definitely come back to Lex Brodies and recommend them to anyone else who needs car, brakes, and tire service. Thanks for making it so easy for me!