Aiea, HI ("Pearlridge")
I spent a lot of time inputting information into the on-line appointment program just to make an appointment to buy tires. However, when I got to the store, the clerk said he couldn't find my appointment in his computer and that their on-line appointment program did not work, so we spent more time reinputting the information I had already entered at home. What a waste of time and energy! Why have an appointment program if it doesn't work????? As for the work, I got new tires within an hour and the clerks were sufficiently courteous.