Aiea, HI ("Pearlridge")
I came to the Aiea Lex Brodie's for air since my wife's vehicle indicated that it needed air in the rear tires. While I filled her tires up, I was met by one of the auto professionals who asked if everything was ok and if I needed help. I mentioned that the tires needed air and I think the TPMS needed to be replaced. The gentlemen checked and affirmed that it was the left rear TPMS, in which I wasn't too concerned. Having the TOMS is convenient, but not an emergency type fix. However, I proceeded to make a future appointment with the front desk and to my surprise they asked if I wanted to do it at that moment. Mind you this is 5:20pm and they close at 6:00pm. I said sure why not. The service was done within 20 mins and I was outta there. If you grew up in Hawaii the Lex Brodie's commercial is a part of your childhood. I've done tire service, maintenance and auto care with them throughout the years, at the Queen street location and Waipahu location. This was my first time at Aiea and I gotta say the customer service is top notch at Aiea. From automotive professionals to the clerical staff. In all my interactions at all Alex Brodie's locations, the customer service has been amazing. You choose Lex Brodie's for the good prices and great work, but always go back because of the amazing customer service!! THANK YOU VERY MUCH to the Aiea Lex Brodie's staff for the great service.