I'd like to give a big Mahalo to Malia at Lex Brodies Honolulu. She was filled with Aloha and very informative about the different tire available for my truck and was able to get my truck back on the road asap. Thanks Lex for being open on a Holiday. I'll be sure to tell my friends if they need tires or good service to bring their cars to Lex Brodies. Thanks Again! C.B.

Good service? Professional people

I went to Lex Brodie's after Cutter Mazda was not willing to help me out of a bind. My mother was in town and I got a nail in my tire. It needed to be repaired and I needed my car. The dealership offers a package that I prepaid for that covers tire repairs. When they said they wouldn't help me out the same day I had to go to Plan B. I called Lex Brodie's and spoke with Ben. He was very friendly and assured me that my car would be ready as soon as he could get it done. I took in my car and my tire was repaired in under an hour. My dealer needs to learn something about customer service. Thanks again Lex Brodie's

Totally recommend their services. I only went there to fix my tire due to low PSI waited 1hr-2hr cause it was kinda busy when I got there & I was satisfied with their services in all. Love the waiting area clean, there was TV & magazines to kill time. I will come back again!

Maile was the bomb.com!!! We just a had a new baby and it was the day we were to bring our bundle of joy home when we discovered a nail in our tire. It was the worst case scenario but Maile saved the day by taking care of us in less than 2 hrs!!! My truck had all four 4x4 tires changed out and alignment done plus the customer service was awesome while we waited! I can't say enough about how Maile and the Lex B team took care of us!!! She really rectified the stressful situation and turned it into a memorable experience for our family. Mahalo Maile for your assistance and Taylor for fitting us in on short notice!

I got a flat tire driving into work and was stressed about having to find a replacement on the same day. I was just about to brave the 3 hour costco tire wait until my coworkers suggested I call Lex Brodie, and I am so glad I did! I called and spoke to Vichelle at the front desk. She was so helpful and willing to spend the time to work on getting quotes that would fit in my budget. The only issue was I wanted to come in that same afternoon to get things fixed. They didn't really have any openings, but Vichelle went above and beyond to make it work. I was in and out within an hour and was not disappointed with the work done!

I had a slow leak in my tire and went to get it repaired right when they opened at 7 am. Very professional and fast service they found a screw in my tire and fixed it within an hour while I waited for $45. Very convenient I'm not sure if this is the going price but it was worth it to me, i have nice rims that need special handling. They have Costco beat in the how long wil it take department.

My workplace is near the Queen St Lex Brodies, so Ive gotten tires, oil changes, and some minor repairs done there, as its convenient to drop off in the morning & pick up after work. Ive also gone to the Kalihi branch which is near family for backup rides. Service (nice crew) & reliability (jobs done within the day when they say it will be) have been consistently good at both branches. That said, the Kāneohe branch of Lex Bs is definitely the standout! I started going to the Kāneohe branch when both town branches were too booked to take appointments (nice that the shop is open Sat & Sun also), and they are now my go-to branch! They are a smaller shop, but since they tend to be less crowded and booked, things get done more quickly, and twice now, theyve not charged me when I expected them to. Once, I took my car in for a minor repair, and I left the car in the shop til the end of day. On my way out, one of the back brake lights stopped working as I was backing out. Despite it being past closing time and totally unrelated to the repair Id paid for, the young mechanic cheerfully took the car back to replace a burnt out bulb, didnt charge me for the part, and refused to let me tip him. Just beamed a warm smile, obviously took pride in being able to fix it on the spot and help me out! Most recently, the Queen street branch said to run a diagnostic, Id need to keep the car at the shop overnight, so I decided to try Kāneohe to see if they might be able to service the car a little faster. Sure enough, they were able to test it within the day. Im sure they spent well over an hour checking my car (they had to drive it a while to see what was wrong), then took off all the wheels to check the brakes, and despite telling me initially that itd cost $150+ just to test out the car, once they determined it was a transmission issue which required specialists elsewhere, they charged me: -ZERO-! Though disappointed that the car wasnt repaired, I was totally surprised & grateful for their service, honesty that I needed to take my business elsewhere, and waiving of costs! Genuinely nice guys who waste no time and will win your long term loyalty and trust. Worth driving over to from town, even if town branches may be closer, if your car can make it over... A part of me would like to keep this branch a quiet secret for non-townies only, but also hope they thrive & stay open a long time! Mahalo, mahalo, mahalo!!!

I'd gone to Lex Brodies in the past & was reasonably satisfied, but not this time. On 9/5/17 I had an appt for oil change & 38 pt check up at 1 pm. I checked in at 12:45 and checked out at 5:56pm. The gal warned me that it would take several hours, but five hours is a bit long. I notice that so many people gave 5 star reviews, but sorry, I can only give 1 star for the service I got.

The office staff was very helpful and pleasant. The mechanic staff members were quick and reliable. I was pleased with the service I received and will be coming back to Lex Brodie's Waipahu to have my vehicle serviced.