Take my car there for service. Very friendly staff, great service. Been going there for years

I got my car towed in since it didn't start even after jumping it. Staff told me they couldn't test it without a charged battery. They called and I informed him that I thought the battery was still under warranty with sears and if it was alright to remove the battery and have Sears check it out. When I arrived the battery was out and I took it to Sears where they gave me another one. I brought it back where the staff installed it. I appreciated that the staff allowed me to have Sears check it, saving me some money.

Good customer service made me feel welcomed, and made sure I was the right customer being other customers have the same name as me. I was satisfied with the results of the services the workers did for my vehicle. So Thanks!

Always very professional, you can tell that they enjoy their work.

Had routine service done at Lex Brodie's - as ALWAYS had friendly service writer, FAST service, and excellent check out (Gina?). Thank you very much.....a Lex fan for life.

Glad to have Gerard back managing the Kaneohe store! Also appreciated the timely and cordial greeting from Barney G. when I checked in. He was super attentive to the three things I needed, answered my questions, and told me about when to expect work to be finished -- it was actually done earlier than that! I have been coming to this Lex Brodies since January 2005, and no wonder I am a repeat customer with only good things to say!

Work was done quickly. Was asked to consider doing further repairs/replacement which I was not prepared to do.

Worst ever. Called for a safety check and they told me they were busy and if I left it "all day" they could do it. When I got there the guy looks at my insurance card and tells me it's no good. He says it needs a "watermark". That is BS. Went down the street and was in and out in 45 minutes. Maybe check out Hawaii Revised Statutes Title 24 431:10C-107 4(b) clearly allows the insurance to be proven with an electronic device like a smart phone. What was wrong with that? Update: I was contacted by management and they explained their rationale. I respect their interpretation and they sent me two gift cards. They were far in excess of anything I expected. So 5 stars for customer service and follow up!

Friendly and professional staff. Great service at a reasonable price.

Tire maintenance light lit up on the dashboard and I wanted to have the tires checked as soon as possible and called Lex Brodie's to see if I could get an appointment and to my surprise the gal that answered the phone said I could come "now" so I hurried down and took my car in. In about an hour the tire was repaired and I was on my merry way.