Double check your wait times; Was not happy when I received my email confirming my appointment with a 2.5 hr wait (min) time and when after waiting 3 hrs I asked the lady if my truck was ready. She said only the oil change and not the rotation, I said I can't wait any longer so I'll take it and when I mentioned my emails wait time she pointed to the wait times displayed on the counter with same service but 4 hr wait time. I looked up my email incase I read it wrong, nope my email said 2.5 hrs. She again pointed and told me 4 hrs (twice) and didn't even look at my email as I was trying to show her. No discount for not having my tires rotated, and no apology or explanation why the 2 different times. Although it's only an oil change I've been going to the same location for years even after moving because I've had great service in the past.

Awesome, efficient, unbeatable service.

Awesome, unbeatable service!

Beware, this place will tell you you need repairs for things you don't need repairs for. I went for a safety check and failed with needing to pay $2,000 for a repair to pass, and two more things that needed attention/repair not related to safety check. When I decided to take my car to my regular mechanic, who does not do safety checks, to check what was said needed to be fixed (which surprised the Lex Brodie counter guy), my mechanic said my car was safe and should pass. I took it back to Lex Brodie but they insisted that it still needed repair. After the 30 days passed for the failed safety, I took my car to another safety inspection place and passed no problem!!! Also, the other two things that was said to be wrong with my car, my mechanic showed me that there was no leaking of any kind as the area was dry, no oil. My 75-year-old mom was a regular at this place but now takes her car somewhere else. She has the tire warranty so I told her to go to the Waipahu location instead. I went to Waipahu for a flat repair prior to going to Pearlridge location, as I liked the large waiting room at Pearlridge, and Waipahu did not charge me a thing. The screw did not puncture the inner tube, so they simply removed the screw and sent me on my way free of charge. I was prepared for a long wait a while but we were there for less than 30 minutes!!! In terms of honest service, Waipahu has proven to be the more honest Lex Brodie location!!!

Service was fast, excellent communication and very honest estimate! Thank you Maile for helping me out!

I was informed about my car every step of the way. Everyone at Lex Brodies always takes great care of me. I’m a fan!!

The tire rotation was done within 45 minutes, quicker than what was told to me, I am HAPPY Customer.

Lex Brodie's is the place to go for all your car cares. Excellent service!

Lex Brodie's personnel were absolutely excellent. My indicator light kept saying low tires pressure, but when I tried to fill it up myself at a gas station, evidently I wasn't getting enough in there. So, I called Lex Brodie's for an appointment, got in the very next day, and they took care of it with a smile on their face, and no charge. I've used Lex Brodie's since the 1970's, a very reputable company. Personnel are very professional.

Done in timely manner.