Good customer service from the guy that helped me that day.

When you least expect to have a flat tire....and you're running late to a meeting...where do you go? Lex Brodie's!! Cooper is super. My low tire light was on and I pulled into Lex Brodie's...and even though they were busy they treated me with respect and looked at my car quickly. When I lived on the mainland, I really wasn't loyal to any particular tire store. But here, every time I've needed help, Lex Brodie's has always come through. I would strongly recommend Lex Brodies whenever you need a repair or tire replacement. Thank you Lex Brodies. Thank you very much.

Great hours as they were open on Sunday. Great service as their staff were friendly and informative.

Always treated as a valued customer. I feel Lex Brodie's is honest and dependable.

Diagnosis had to be re- evaluated for accuracy. Same result CV joint boot still torn. Fast service.

I've been a customer at the Honolulu location for over 10 years. I've been happy with the service up until this weekend. We woke up to a nearly flat tire on the day I took off of work for some pre-birthday fun. Instead of spending it doing birthday type things, I found myself at Lex Brodies. Luckily, we were able to get an appointment. However, it was crazy busy in there and we ended up staying for quite a while. Thank goodness they have a decent waiting room. All of that is well and good. The problem is that, they sent us away saying there was nothing wrong with the nearly flat tire. Good, right? No. Woke up the next day (my birthday) to find that same tire nearly flat again! Auwe! Went back to LB to have the service writer guy apologize and tell us to come back at 8:30 the next morning. So, that day was spent trying to not drive around too far and constant checking on the tire and refilling it with air. So, ok. We go back at 8:30 like the guy said only to have some guy tell us that he's not supposed to start until 8:30 and that's just to set things up. He explained that the guy that told us to come in at 8:30 doesn't even work today and that he can tell us whatever he wants, 'cause he's not there today. ...ok. So, apparently the workers can say anything while they represent the company, but it doesn't have to be true as long as they aren't going to be around when the customer returns with a problem. Whatever. Btw, the tire that they claimed was not leaking and did not have a problem? The Sunday crew found the apparently non-problematic nail in the tire that was "okay" the day before...even though it was nearly flat. Hopefully this doesn't start a new birthday weekend tradition for us. Thanks, LB.

Staff was courteous and professional but safety check took longer than anticipated.

My safety check was done fast and the guy that checked me in was pleasant. The ladies kinda talk rough.

When parts are changed, suggest showing customer old parts to verify service or repair. Another way of keeping customer informed on what was done to vehicle. Keep up the good work.......Mahalo

It was a busy weekend, and although I had to wait for sometime, I was very happy and satisfied with their awesome service.