Kaneohe, HI
Marcello gave everyone excellent customer service! He helped a customer in front of me first and the customer was young and seemed lost and unsure of what to do, but he was patient and explained everything to her and asked her questions to help her. As I did not have an appointment he told me approximately how long my wait would be and the best time to return. When they worked on my car, I waited in the waiting room with other customers and after he informed me that my vehicle was ready he asked another customer what service they had done on their vehicle as they were the last ones in the waiting room and everyone else before them had left. Rarely do you receive such good customer service, these days!! I will surely return should my car need servicing in the future.