Fast and very professional ! The wait was shorter than estimated.

I liked that I could schedule an appointment online. It is a busy place, but it was efficient.

Wonderful! I have taken all of our cars there for more than 20 years: always friendly, professional service at a fair price. The value for what they do is exceptional. And they are just so trustworthy and honest. Never less that a great experience!

I trust Lex Brodie’s with my car and they have never disappointed me.

Came in with a dying battery on a Sunday afternoon. Jordan was extremely helpful in testing the existing battery and making a recommendation to replace the battery with a credit on the warranty remaining. This provides a high degree of comfort that the weak battery will leave you stranded if it was not replaced. Great recommendation and help. Jordan - thank you very much!!

Although I did not have an appointment, and had to wait a couple hours, the service was great. Staff was courteous and informative. I’m a long time customer, even during the days when Lex greeted customers. Please continue the good work and remain in business. Mahalo.

Very quick and professional service! Also accommodating and super cool coffee table inside

Great service

The second time I came here to get my tire fixed. I arrived 30 minutes before the appointment time which was 12:30 pm. The in front lady told me to leave a key and come back after 4 hours. I just need only one tire that needs to be fixed and a safety check. 5 hours later when I came back, my car had not moved at all. The lady said they were behind the schedule. So I patiently waited another 2 more hours. Their service is good but their waiting time is super long. My rating would have been better if they got things done within the time frame.

Since Wednesday, June 19th was a Holiday and I was off so I decided to get my oil changed, rotate my tires, and get a safety check. I made an appointment for 10:00 am, thinking everything would be done by noon. I arrived at Lex Brodies on Queen Street for my scheduled appointment, the place was packed with cars, I guess others had the same idea. I was told it was going to take 5 hours. I was okay, I think I can kill 5 hours in Kaka'ako. Well, long story short, the work wasn't done until 5:00 pm. Where most businesses would come up with excuses on why it took so long, Lex Brodie sincerely apologized and said "Your oil changed, rotation of tires, and safety check has been comped". That is how you do customer service! Thank you very much!