“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

Honolulu, HI(808) 369-9516
Aiea, HI ("Pearlridge")(808) 369-9551
Waipahu, HI(808) 369-9554
Kaneohe, HI(808) 369-9560

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"Thank You... Very Much!"

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

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5
Waipahu, HI

Always accommodating, so glad that I make appointments that helps a lot.

Aloha Mel, thank you for the 5-star review! We're thrilled to hear that our team always goes above and beyond to accommodate your needs. Making an appointment is a great way to ensure a smooth and efficient visit. We appreciate your continued support and look forward to serving you again soon!-Scott W.

- Waipahu, HI
5
Kaneohe, HI

Aloha Robyn, thank you for choosing Lex Brodie's for your vehicle needs! We're delighted to provide excellent service and reliable tire, brake, and maintenance solutions. Our team appreciates your positive feedback, and we'll continue working hard to exceed your expectations. We look forward to assisting you again soon! -Scott W.

- Kaneohe, HI
5
Kaneohe, HI

Been going to Lex Brodies for the past 2 years, always great service and friendly workers.

Thank you for the 5-star review! We're thrilled to hear that you've been a loyal customer for the past two years and that you consistently receive great service from our friendly team. Your satisfaction is our top priority, and we look forward to serving you for many more years to come!-Scott W.

- Kaneohe, HI
5
Kaneohe, HI

I was impressed with Lex Brodie’s level of service and their prices. Service wise, the team was super responsive and I didn’t get the sense they were trying to push additional products on me. The team completed multiple tasks in a very timely manner. The prices were certainly hundreds of dollars cheaper than the dealership I usually go to.

Thank you for taking the time to share your positive experience, Sungmin Yi! We strive to provide top-notch service without any pushy upsells. It's wonderful to hear that you found our prices to be competitive. We look forward to serving you again in the future!-Scott W.

- Kaneohe, HI
5
Kaneohe, HI

Front desk staff were prompt in helping me when I arrived a few minutes before my scheduled appointment. The waiting room was clean and nice, but I was a little disappointed that the coffee was cold, but it may have been due to the time of the day - 2:30 PM - when most people may not drink coffee. However, the cold coffee was very good - I think it was Lion's Vanilla Mac roast. My slow leaking flat tire repair was completed in about 2 hours after arrival. I am very happy with the service and the staff. All the work was done professionally and cleanly (I was watching from the visitor area to warm up due to the waiting room being a little bit too cool for me). I have used the services of Lex Brodie's for all my tire needs since the 1970's and have always gone to them when I needed tires. ALWAYS A GREAT JOB AND SERVICE.

Dear David, thank you for your loyalty and for taking the time to leave us such a wonderful review! We're thrilled to hear that you have been relying on us for all your tire needs since the 1970s, and that we continue to provide great service. We appreciate your understanding about the coffee temperature and will ensure it's addressed. We look forward to serving you for many more years to come! -Scott W.

- Kaneohe, HI
5
Kaneohe, HI

Great service said they would be done at noon and they were. I can ask for more.

Thank you for the 5-star review, Alvin! We're delighted to hear that you had a great experience with us and that we delivered on our promise of excellent service. Your satisfaction is our top priority, and we look forward to serving you again in the future. -Scott W.

- Kaneohe, HI
5
Aiea, HI ("Pearlridge")

Thank you for the 5-star review, Arnel! We are thrilled to hear that you had a great experience with us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!-Scott W.

- Aiea, HI ("Pearlridge")
5
Waipahu, HI

Thank you for the 5-star review, Zachary! We're delighted to hear that you had a great experience with us at Lex Brodie's Tire, Brake & Service Company. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!-Scott W.

- Waipahu, HI
5
Aiea, HI ("Pearlridge")

I’ve been a customer of this Pearlridge Lex Brodie’s for over 20 years. Figure I better drop a review after this long eh? I’ve mostly gotten all tire work and all my safety checks done by them. In fact most brake work too. Most basic kine work, these guys are awesome. Fair prices, honest business, cool workers. OG Pro Tip: if possible, make one appointment online and drop off your car and come back later. I do that all the time, and with Lex Brody texting service, I know when my car is pau and I can go pick em up. Plenty businesses have gone downhill with worker shortages and anykine post-covid, but not these guys. These guys have continued to offer good service at good prices and with good attitude. Lex Brody has always taken care of my family’s cars and they get 5-stars from me all day.

Aloha Greg! Mahalo for this 20-year review! We appreciate your loyalty and your kind words! 😊 Our online appointment system and text notifications help make your visit convenient. We're happy to know that you find our service reliable and that we've consistently provided you with a pleasant experience. We look forward to serving you for another 20 years! -Scott W.

- Aiea, HI ("Pearlridge")
5
Kaneohe, HI

Best customer service I have ever experienced. Please make sure you make an appointment or be ready to wait, they are very busy because they are so great. I did not have an appointment and brought 2 vehicles in and they were able to help me, just had to wait to get fit in the extremely busy schedule. They were so great I brought another vehicle back the next day and waited because I trusted their service and was so happy with their customer service! They have my highest recommendation.

Aloha Rudy, thank you for the glowing review! We're thrilled to know you had the best experience with our customer service. Indeed, our popularity keeps us busy, but we'll always strive to accommodate everyone. Your trust in us means the world, and we're here whenever you need us. Your highest recommendation is deeply appreciated! -Scott W.

- Kaneohe, HI
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4.6 STAR AVERAGEVIEW REVIEWS
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Yelp Review: The place is a "WELL OILED MACHINE" so efficient and helpful. I can't say enough about this place. Yes, it cost a little more than Costco but worth every penny! I went from a nightmare at Costco tire center to a little slice of heaven at Lex Brody!
5/13/2024
Laura W
5
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Yelp Review: Great service. Took me on short notice and even shipped the tires I needed from their warehouse. No wonder Lex Brodie's continues to operate successfully.
5/2/2024
Craig S.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
Google Review: I am so glad I decided to come here for a second opinion on a repair my car needed. While it still needed the repair, the cost was significantly lower than what I had been quoted elsewhere, it was done much sooner than expected, and I was given a free loaner car. The staff were all very friendly from beginning to end. I’ve already recommended this place to other people.
5/3/2024
Stephanie W.
5
Google Review: I would like to give a shout out to the Lex Brodie Team in Waipahu who were professional and informative every step of the way when purchasing my tire. I hit a pothole on H-1 and it destroyed my tire! Tesla said it would take 3 weeks to get the tire in, Lex Brodie had it in 1 week. A special thank you to JR! You guys ROCK!
4/26/2024
Sandra W.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
Google Review: The best customer service I've experienced in the auto industry! I called Saturday regarding a noise on my Tacoma and they fixed my truck in less than two hours. The previous auto shops didn't have availability and also were closed weekends. Lex Brodie's prices were amazing too!
5/19/2024
Christopher G.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Google Review: The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5
Yelp Review: Lex Brodie's is the most reliable car service center I have ever worked with. Too often you hear of how some repair shops have shady practices but not Lex Brodie's. They will provide you either a picture or video of what the mechanics see. They will also list the urgency of repair and what to look for. I highly recommend Lex Brodie's they are the best! Mahalo to the entire staff. Or as Lex would say, "Thank you very much!".
5/14/2024
Mamo Y.
5
Yelp Review: I had all 4 tires replaced and front end aligned. Very convenient to make my appointment online and work was started exactly on time. Personnel were very pleasant to talk to and everything was done right. Glad to see that the Lex Brodie's of old still lives on providing great service with reasonable prices.
5/6/2024
Roy K.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Google Review: Easy 5 star. I called on a Wednesday afternoon to tell them that my truck had symptoms of overheating. I took my truck in late that afternoon and left it overnight. They ran a cooling system check on Thursday morning and found out that my truck needed a new radiator. Thank you, very much!
4/5/2024
Darryl G.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Aiea, HI ("Pearlridge") (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.
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