Aiea, HI ("Pearlridge")
Feb 18, 2025 7:30 drop off for safety inspection. I had made a reservation. I had forgotten to put on my license plate. This was politely pointed out that I did not have a front license plate. I had it in the car and told the service attendant. He advised me politely that he could not do the inspection and pass it without the correct license plate installed. I asked if I could immediately install the plate. He allowed me to do this. It took about 5 - 10 minutes and he advised me that there was still an opening and that I could have the inspection done right away. I appreciated his patience. I have been a customer for more than 50 years. This is exactly the reason I will be returning, and returning again. Small acts of kindness are appreciated. MAHALO!