Oahu Auto Repair & Tires

Today, Saturday I went to your store at kakaako area looking for repair a flat tire. When I got there, the representative told me that they could not fix the tire and I would have to buy a new one. Understood and agree. However, he told me that they did not have the tire quoted in stock and I would have to go to Aiea store. He looked at the system and it showed 02 of the tires he quoted me in stock at Aiea. Asked him to please call the store and put a hold on one that I would go there right after he finish with me. He then told me to speak with a representative named “Char”??. When I arrived at the Aiea store, spoke with this incompetent representative. She mentioned that she had spoke with the other guys at kakaako store. Went to the paper process, paid in advance for the service and waited at the store for the service to be done. One hour and forty minutes later she called may attention (while at store waiting area) saying that “we do not have the 02 tires in stock” that was previously quoted and confirmed from the system. ONE HOUR AND FORTY MINUTES LATER!!!! This is an example of incompetence service. Confess that, comparing the service at Midas (as well as American Tire), this company has a lot to learn a lot on hiring and training a competent individual on how to do the correct job !! Extremely disappointed and will do everything possible in NOT COMING BACK to any of Lex Brodie’s store. Waste almost 02 hours due to an incompetent and unprofessional service. Good luck! Sincerely, Luiz Faraco

Went in to have my brakes looked at and an oil change, guy was off the bat extremely dismissive and said if this was the first time replacing the brakes I would need the works done and it would be $1,000. I am not in the position to pay that amount so I asked if they could just replace the back ones he straight up told me no and if they even took the tires off to look at everything they would not put them back on and I would have to have my car towed out of there. I then asked them to just do the oil change then and he again said no they would not even work on the car unless I replaced the brakes. Sat there for an hour for them to refuse to even touch my car. Would give -1 stars if I could.

Brooke was friendly and professional. We came in for tires and an oil change. Brooke notified us of some other safety issues that needed to be repaired. They were able to finish the job in a timely manner. Thank you for making sure that my daughter's car was safe to be on the road.

Absolutely — here’s a polished version that keeps your heartfelt experience while making it sound natural and professional: I want to give a HUGE shoutout to Brian at Lex Bodies in Aiea! ⭐️ I had been searching everywhere for tires for my me & my dad’s 2012 Scion iQ's. After contacting multiple tire shops, I was repeatedly told they no longer carried that particular tire size. Honestly, I was in despair because it felt like every place was basically telling me there was nothing they could do and I was trying to figure out how to complete a special order. Then I contacted Lex Bodies at 5pm on 9/22/26, and Brian was the ONLY person who took the time to look for an alternative solution. He found an option that would allow me & my dad to get the tires we needed and I was so relieved! I booked an appointment, and I am SO happy that I reached out to Lex Brodies. Brian went above and beyond to help when everyone else had essentially turned me away. The customer service was amazing and I truly appreciate the time and effort Brian put into helping us. I will absolutely be recommending Lex Bodies to my family and friends going forward. Thank you, Brian, and the entire Lex Bodies team, for taking care of us! 🙌🏽

The service provided by one of there workers named Cooper was excellent and very professional. He told me what I needed and fixed it very quickly. Gave me good pointers on what I needed later on in the future for my tires. If you need any advice about tires at Lex Brodies see the gentleman named Cooper!!! 5 star automatic plus one more star because he said he a Cowboys fan 🤣🤣🤣 ⭐️⭐️⭐️⭐️⭐️+🌟

Found nail in my tire and made an appointment the same morning and they got it fixed within an hour. Waited inside their office while getting it done, very satisfied and happy with my experience and everyone here is pleasant.

10/10 would recommend Lex Brodie’s. I’ve sent my car there three times, and this past time my third party insurance denied the repair, so they went ahead and fixed my flat tire for free!

WOW the friendly service and FAST service they gave me. Feel like family and they really cared.

I had urgent flat tires after the storm and they were able to see me within a half an hour order new tires and put them on for me the very next morning. I appreciate them so much, especially the receptionist Brooke Mahalo.