Waipahu, HI
The recent oil change, tire replacement alignment and brake check was not the first time that Junior has impressed me. One morning I dropped in unannounced worried about my tire inflation sensor. I explained that he owed me none of this time but "nothing ventured nothing gained" I said let me know when I can come back to address the issue. He paused, looked at me and before setting up to start his day... smirked and said, "follow me." He asked for my keys, started my car and connected the air pump to my spare tire mounted on the back of my car. After a minute or two he said - problem is fixed. Have a nice day. I was astonished He gave me a huge smile and waved at me as I left the lot. Junior explains everything clearly, simply and with aloha. He always has the answers to about any question. He seems to immediately know exactly what the problem is after you only briefly describe what is happening with your vehicle. He even chats with me about how we all liked the movie in playing on the waiting room TV. This kind of service makes you feel like not only a customer who has all of their problems solved, but a welcome guest also having a great day. The only problem with leaving this story with you, now everyone might expect this gold star treatment all day everyday! Sorry Junior!