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Monthly Archives: August 2017

General Maintanence

Categories:

General

Inspect your brakes

The braking system on your car is one of the most important safety features on your vehicle and needs to be closely monitored. Properly maintaining your brakes will help keep your vehicle handling safely and can help prevent unexpected and escalating repair expense. It is important to realize that Hawaii’s driving, conditions are extremely hard on brakes. The traffic, hills, humidity, and the way you drive, all play a role on how long your brakes will last. Have your brakes checked each time you rotate your tires, It is recommended that you do this in 6-8000 mile intervals. The tires will be off the vehicle so it’s the perfect time to check for brake wear. Doing so will keep you aware of the condition of your brakes and allow you to work any upcoming, brake repairs into your budget. It can also prevent worn brakes from going “metal-to-metal” which would likely add additional cost when it comes time to perform the brake repairs. As well as inspecting your brake ... read more

Categories:

Brakes

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Winterize your vehicle in hawaii

As winter approaches, those (on the mainland) who expect harmless little white flakes to fall from the sky, rush to winterize their cars. Those harmless little white flakes quickly gang up and wreak havoc on unprepared motorists! The roads become extremely slick and dangerous, snow and ice can even engulf their entire vehicle when they slide off the road! Snow chains, anti-freeze, ice picks, car heaters, snow tires and shovels become a few of the new automotive products they need to purchase. Thank goodness we don’t have to fight with Jack Frost! We are even happy we don’t see Frosty! Don’t visit us… we’ll visit you Mr. Frosty! But! We do have our own little Hawaiian Snow, RAIN! We love the water in Hawaii. We surf it, sail on it, swim in it, drink it…heck, we just like to sit and watch it sometimes. Hawaii drivers are legendary when it pertains to how well we deal with wet roads. Our driver’s like to react in extremes when it rains. We eit ... read more

Categories:

General

Strut your stuff

Most motorist are practically unaware what shocks and struts do, or are unaware that they even have them on their vehicle. The fact is that without shocks and/or struts, our vehicles would be dangerous and almost impossible to drive. The shocks and/or struts on your vehicle are very vital toward your vehicles performance, comfort, and safety. The primary duties of the shock or strut is to dampen the spring movement in your suspension and keep your tires in contact with the surface of the road. If you took all the shocks off a vehicle (on a vehicle with 4 shocks) your car would ride as if you were on a waterbed. After each bump, you vehicle would bounce until gravity stopped the movement. Vehicles equipped with struts would not be capable of moving if the struts were removed. Your struts and shocks are that important. Worn shocks and struts affect handling, ride, stopping distance while braking, and tire wear. How long do struts and shocks last and when should I change them? Since s ... read more

Categories:

Suspension

Improve your tire and gas mileage

by Jerrette Kamaka MidWeek Freelance Writer With rollercoaster gas prices setting record highs, many drivers today are looking for ways to get the most out of every gallon of gas. Simple monitoring and tire maintenance can make a huge difference on how many miles to the gallon you get and as well as prolong the life of your tires. Although today's tires are designed and constructed to last for tens of thousands of miles (some tires reaching 80,000 miles), many won't see half their life because of poor maintenance. In order to stretch your fuel mileage and get the most out of your tires, they must be maintained properly and it all begins with proper tire pressure. "It's like pushing a loaded wheel barrel," says Scott Williams, General Manager of Lex Brodie's Tire Company. "If the tire on the wheel barrel is low on air, it will be much harder to push requiring more energy to move. But if the tire is properly inflated it will be easier to push, and ... read more

I need to do what? - a 4wd tire buying guide

I need to do what? - a 4wd tire buying guide

If you have an All Wheel Drive (AWD), part time Four Wheel Drive (4WD) or a Full Time 4WD (FT-4WD) vehicle, you may find yourself saying this when you want to buy less then four tires. Let’s just say it… if you have an AWD or FT-4WD vehicle, replacing one tire is almost never an option. If you drive a part-time 4WD vehicle it is recommended that you replace your tires in pairs. On AWD and FT-FWD vehicle, you may need to change all four tires (even if only one tire has gone bad). With AWD and FT-4WD vehicles, replacing less than 4 tires can be harmful to your vehicle’s drive-train. This is why many AWD/FT-4WD vehicle manufacturers state that all 4 tires need to be replaced at the same time. Let’s discuss this. When you bought your AWD/4WD vehicle, you bought a vehicle that is engineered with some of the latest safety and technological features. These features help you keep control of your vehicle even when one or more of your tires lose traction. Your vehicle ... read more

Categories:

Tires

We Answer Common Car Repair Questions

We Answer Common Car Repair Questions

Aloha! At Lex Brodie’s Tire, Brake & Service Company, we invite your questions. We love talking about cars, car repair, brake repair and tires!! One question we received recently was from Parker: “Why do my brakes squeak?” Dear Parker – There are several reasons brakes can squeak. One minor reason that happens often is wet brakes, or a small amount of rust or dirt on the brakes. Usually this kind of squeak stops after the car dries off, or has been driving for a while. However, the problem can be serious. If the squeaking continues or if it turns into a more serious sound like a grinding or a squeal, you’re going to want to get that checked. It may be that something important needs immediate attention and you don’t want to take a chance with such an important part of your car! And remember too, the longer you wait to get your car to a mechanic, the worse the damage can get. There’s good news! With an appointment, we perform free brake ... read more

Categories:

Brakes

Simple Answers from Awesome Car Care Videos @ Lexbrodies.com: Alignment

Simple Answers from Awesome Car Care Videos @ Lexbrodies.com: Alignment

Question: How do I know when I need a wheel alignment?Awesome Car Care Videos @ Lexbrodies.com Answer: When Honolulu drivers' wheels are properly aligned they all point in the same direction. When they are out of alignment, most HI drivers notice a couple of things. First the vehicle pulls to one side when driving. It could be slight or pretty severe. If your wheels have been out of alignment for a while, you'll also start to see uneven tire wear – the shoulder on either the outside or inside of the tire is worn down more than the other. A whole bunch of steering and suspension components are joined together. Everyday Honolulu driving can cause Honolulu drivers' wheels to go out of alignment over time just from the joints loosening up. That's why most recommend an alignment check every couple of years. Depending on where you live in HI or the conditions you drive in (off-road driving, harsh Honolulu winter conditions, poor pavement, etc.) ... read more

Categories:

General
4.6 STAR AVERAGEVIEW REVIEWS
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Yelp Review: I had all 4 tires replaced and front end aligned. Very convenient to make my appointment online and work was started exactly on time. Personnel were very pleasant to talk to and everything was done right. Glad to see that the Lex Brodie's of old still lives on providing great service with reasonable prices.
5/6/2024
Roy K.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
Google Review: The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Yelp Review: Lex Brodie's is the most reliable car service center I have ever worked with. Too often you hear of how some repair shops have shady practices but not Lex Brodie's. They will provide you either a picture or video of what the mechanics see. They will also list the urgency of repair and what to look for. I highly recommend Lex Brodie's they are the best! Mahalo to the entire staff. Or as Lex would say, "Thank you very much!".
5/14/2024
Mamo Y.
5
Google Review: I am so glad I decided to come here for a second opinion on a repair my car needed. While it still needed the repair, the cost was significantly lower than what I had been quoted elsewhere, it was done much sooner than expected, and I was given a free loaner car. The staff were all very friendly from beginning to end. I’ve already recommended this place to other people.
5/3/2024
Stephanie W.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
Google Review: Easy 5 star. I called on a Wednesday afternoon to tell them that my truck had symptoms of overheating. I took my truck in late that afternoon and left it overnight. They ran a cooling system check on Thursday morning and found out that my truck needed a new radiator. Thank you, very much!
4/5/2024
Darryl G.
5
Google Review: I would like to give a shout out to the Lex Brodie Team in Waipahu who were professional and informative every step of the way when purchasing my tire. I hit a pothole on H-1 and it destroyed my tire! Tesla said it would take 3 weeks to get the tire in, Lex Brodie had it in 1 week. A special thank you to JR! You guys ROCK!
4/26/2024
Sandra W.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Google Review: The best customer service I've experienced in the auto industry! I called Saturday regarding a noise on my Tacoma and they fixed my truck in less than two hours. The previous auto shops didn't have availability and also were closed weekends. Lex Brodie's prices were amazing too!
5/19/2024
Christopher G.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
Yelp Review: Great service. Took me on short notice and even shipped the tires I needed from their warehouse. No wonder Lex Brodie's continues to operate successfully.
5/2/2024
Craig S.
5
Yelp Review: The place is a "WELL OILED MACHINE" so efficient and helpful. I can't say enough about this place. Yes, it cost a little more than Costco but worth every penny! I went from a nightmare at Costco tire center to a little slice of heaven at Lex Brody!
5/13/2024
Laura W
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5

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