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Yearly Archives: 2020

It May Be Time to Change Your Vehicles Thermostat

It May Be Time to Change Your Vehicles Thermostat

The thermostat within your vehicle maintains the engine's temperature and ensures it's operating with a range that's specified in your vehicle's owner's manual. Thermostats serve two main functions, to heat the engine and keep it consistently at optimum temperature. As you drive, the thermostat gets older and worn. A worn thermostat can get stuck open or closed, leading to an array of problems. It may not be easy to determine whether the thermostat is the main problem culprit when issues occur. Below we provide a brief overview of signs to look out for that indicate the thermostat needs to be replaced.   There's cold air blowing through the heater vents. If the thermostat is stuck open, the temperature within the engine will decrease.  The engine is overheating. If the engine is smoking and overheating, the thermostat may be stuck closed. A thermostat that is stuck in the closed position wi ... read more

Categories:

General

Key Items for Your DIY Vehicle Emergency Kit

Key Items for Your DIY Vehicle Emergency Kit

It's late, and you're on your way home. The last thing you need is your battery dying or the tire going flat. Are you prepared for those circumstances if they happen? If you have roadside assistance, they may be your saving grace. While this option is reliable, emergencies can happen. Your cell phone battery can die, there may not be a dedicated phone signal, or assistance can be several hours delayed. An emergency kit stowed away in the trunk is a smart move to stay prepared for the unexpected. Below are a few suggestions on the best items to pack or include in your vehicle's emergency kit.  Portable battery charger If you're stranded several miles out away from the city, there may not be many other drivers nearby who can give you a jump. A dead battery can be resolved quickly with a portable charger because you won't need a second vehicle.  First Aid Kit A first aid kit will include Band-Aids, gauze, disposal gloves, adhesive tape, tweezers, medicati ... read more

Categories:

101 Car Care

“My Car Won’t Start”

“My Car Won’t Start”

You're on your way to work only to notice the engine won't turn over. There's nothing more frustrating than being in a rush and finding your car completely dead. For most people, driving is so routine; it's like you're on auto-pilot. You never realize how important your vehicle is until it stops working. Several different reasons can leave your car inoperable. Below are four of the most common reasons your car won't start.  The Battery Died One of the most common reasons an engine won't turn over is because the battery is dead. The battery provides electrical power not only to the electrical components but to the entire car. Driving allows your battery to charge sufficiently. If you've been self-isolating and haven't used your vehicle in a while, the lack of use could be the issue. Batteries are meant to last several years, but if you have left your headlights on or have any loose wires, it's time to consider a replacement.  ... read more

Categories:

101 Car Care

Signs It’s Time for A Wheel Alignment

Signs It’s Time for A Wheel Alignment

Wheel alignments are essential. There are not too many other vehicle maintenance services that extend tire life and improve handling and gas mileage. Long road trips are not the only way wheels can become misaligned. Bumpy roads, potholes, and uneven driving surfaces on the shortest drives can leave your wheels needing an alignment. Wheel alignments alter a vehicle’s suspension to correct the angles of the tires. Lex Brodie’s in Honolulu, HI, uses state of the art machinery to determine the proper angles at which your wheels should be placed. Driving with tires in an inadequate alignment takes away car balance, making the drive dangerous. If you pay special attention to your vehicle, warning signs will indicate that your car needs a wheel alignment.   The Steering Wheel is Vibrating. A steering wheel that is shaky and vibrating is a big indicator that the wheels may be out of alignment. The worse the shaking is, the sooner you should seek help. A vibra ... read more

Your Vehicle's Gas Can Become Stale

Your Vehicle's Gas Can Become Stale

Many drivers are abandoning their vehicles for the safety of their homes. It’s safer to work from home, do grocery pick-up, and fill your recreational time with activities that allow you to stay 6 feet apart. According to Inrix.com, a major traffic analytics company based in Washington, road travel was down by 38% during March’s last week. Cars are sitting around, not being driven. If your vehicle isn’t being driven, the gas inside your fuel tank can become stale and start to degrade. That leaves us wondering - why exactly does gas become stale? According to Greg Brannon, the Director of automotive engineering and industry relations for AAA, gasoline is a living chemical. Thus, with time, air, and condensation, it can break down and decompose. The lighter, volatile aspects of gas can evaporate, leaving the gas gummy in extreme cases. Gas can start to go bad after sitting for around three months. This gives room for alarm because if you ... read more

Jaywalking Into History

If you’re walking and notice your destination is directly across the street from you, but there’s no intersection, what do you do? You may consider just crossing the street. Depending on where you live, this occurrence happens more often than not. “Jaywalking” is a term that describes someone who crosses a road at a point where there isn’t a designated crosswalk. This is still an excellent term to describe that phenomenon; however, “jaywalking” has a more colorful history than you might expect. What is the history behind the word jaywalking?  Jaywalking has to do with pedestrian safety. The National Highway Traffic Safety Administrations show that a considerable amount of pedestrian deaths occurs due to jaywalking each year. The term jaywalking originates from the early 20th century from the colloquial word “jay.” Jay refers to a silly or goofy person and carries a history of holding a derogatory meaning. Before the automobile ... read more

How to read in between the street lines

While lines along the road are a regular occurrence for most drivers, they can indicate different rules. The white lines on the road can be solid, doubled, or broken, leading to confusion. Below is a description of the different types of white lines that can be found on the road and what they mean.  Solid white line:  These lines usually indicate where the road’s shoulder begins. They indicate areas where lane changes are discouraged because they may present a higher accident risk. Solid double line: These lines are very different from one solid white line and are usually separated by a few inches. A solid double line indicates that it’s illegal to cross them to change lanes or at any time.  Broken white line: A broken white line usually indicates an area where it’s considered reasonably safe to change lanes. Dashed white lines: A dashed white line may look similar to the broken white line, but the dashes are closer together. The dashes indicate tha ... read more

Money Saving Fuel Tips for Summer Driving

Money Saving Fuel Tips for Summer Driving

  The summer months are the perfect time to head to the beach for some fun in the sun. With kids and college students out of school and the perfect weather, chances are you'll be using your vehicle much more during the summer to have fun and enjoy yourself.    With using your vehicle more comes spending more money on gas, which means you may have to find some pocket change or find some ways in order to save money on fuel. We know that those gas costs can add up, and we want to help give you some tips and tricks that can make a difference when it comes to your vehicle's fuel efficiency.    Here are some of our top ways to help you save money on fuel this summer:    Driving safer and obey traffic laws. If you are constantly hitting the gas pedal, slamming on your brakes, or driving fast - you are using up more fuel than needed. By adjusting your driving habits, such as driving at the speed limit and allowing yourself plenty of time to ... read more

Why is Vehicle Maintenance So Important?

When it comes to owning a vehicle, the single most important thing that you can do is take care of your vehicle. Think about how much money you have spent on your car - most likely tens of thousands of dollars. Now, imagine blowing off a service because you don’t really think you need it, although it won’t cost you much and it actually will protect vital car components and extend the lifespan of your vehicle. Seems silly, right? Well, the truth is, a recent survey by the Car Care Council found that 89% of vehicles in use were in need of at least one service or repair. We understand that as a car owner, it can be difficult to bring your vehicle into a shop and trust that what the mechanics recommend is necessary to the overall integrity of your vehicle, and not just a way to get more money out of you. That is why it is so important to find an auto repair shop that you can actually trust and that will be 100% transparent with you. When you find a good auto repair shop, you&r ... read more

Take Care of Your Overdue Car Needs While Social Distancing

Take Care of Your Overdue Car Needs While Social Distancing

Here at LexBrodies, we understand the worry and uncertainty surrounding the current unprecedented times. The COVID-19 outbreak has continued to spread rapidly, and Hawaii residents have been order to stay at home when possible and to practice social distancing. This is all apart of an effort to stop the spread of the virus and minimize the amount of people who will required medical attention.  If you're working from home or your place of work is temporarily closed, now is a great time to take care of any overdue car services you've been meaning to get done but haven't had time for. LexBrodies is open and ready to serve you. We have made several adjustments to our service to abide by the CDC's regulations and recommendations to stop the spread of the virus and to keep our customers and staff members safe.  If your vehicle is due for an oil change, wheel alignment, brake service, or any other maintenance item or repair, give us a call today. We will get your s ... read more

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4.6 STAR AVERAGEVIEW REVIEWS
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
Google Review: I am so glad I decided to come here for a second opinion on a repair my car needed. While it still needed the repair, the cost was significantly lower than what I had been quoted elsewhere, it was done much sooner than expected, and I was given a free loaner car. The staff were all very friendly from beginning to end. I’ve already recommended this place to other people.
5/3/2024
Stephanie W.
5
Yelp Review: Great service. Took me on short notice and even shipped the tires I needed from their warehouse. No wonder Lex Brodie's continues to operate successfully.
5/2/2024
Craig S.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Google Review: The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Yelp Review: The place is a "WELL OILED MACHINE" so efficient and helpful. I can't say enough about this place. Yes, it cost a little more than Costco but worth every penny! I went from a nightmare at Costco tire center to a little slice of heaven at Lex Brody!
5/13/2024
Laura W
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Yelp Review: Lex Brodie's is the most reliable car service center I have ever worked with. Too often you hear of how some repair shops have shady practices but not Lex Brodie's. They will provide you either a picture or video of what the mechanics see. They will also list the urgency of repair and what to look for. I highly recommend Lex Brodie's they are the best! Mahalo to the entire staff. Or as Lex would say, "Thank you very much!".
5/14/2024
Mamo Y.
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
Google Review: The best customer service I've experienced in the auto industry! I called Saturday regarding a noise on my Tacoma and they fixed my truck in less than two hours. The previous auto shops didn't have availability and also were closed weekends. Lex Brodie's prices were amazing too!
5/19/2024
Christopher G.
5
Yelp Review: I had all 4 tires replaced and front end aligned. Very convenient to make my appointment online and work was started exactly on time. Personnel were very pleasant to talk to and everything was done right. Glad to see that the Lex Brodie's of old still lives on providing great service with reasonable prices.
5/6/2024
Roy K.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5
Google Review: I would like to give a shout out to the Lex Brodie Team in Waipahu who were professional and informative every step of the way when purchasing my tire. I hit a pothole on H-1 and it destroyed my tire! Tesla said it would take 3 weeks to get the tire in, Lex Brodie had it in 1 week. A special thank you to JR! You guys ROCK!
4/26/2024
Sandra W.
5
Google Review: Easy 5 star. I called on a Wednesday afternoon to tell them that my truck had symptoms of overheating. I took my truck in late that afternoon and left it overnight. They ran a cooling system check on Thursday morning and found out that my truck needed a new radiator. Thank you, very much!
4/5/2024
Darryl G.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Aiea, HI ("Pearlridge") (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.